My name is Michelle Handford and I am the sole owner of Fluffy Buttons, a small business aimed toward designing and creating adorable stuffed animals. Designing and making plushies is an incredibly fun and creative pasttime and is a wonderful distraction from my everyday job as a graphic designer.

I have loved toys of every kind ever since I was little and I never grew out of it. In 2012 I was looking for a stuffed owl, but couldn’t find one that I liked. I had an image in my head of exactly what I wanted and couldn’t get it out. So I designed and made my own owl and started selling them and that was the beginning of Fluffy Buttons.

Besides stuffed animals, I also enjoy painting and sculpting. I collect designer vinyl toys and I love making my own custom vinyls.

Currently all payments are done through PayPal, although you can use any credit card through Paypal even if you do not have a PayPal account. All payments must be made before your items are shipped.

Because each item is made to order, please allow 1-2 weeks for creation before your item is shipped. I do my best to fulfill your needs, so if you need the item sooner for any special occasion please message me before purchasing and I will determine how soon I can get it to you.

Shipping price covers postage and shipping materials. If I unintentionally overcharge you more than $1.00 on shipping and handling, I will happily refund the difference.

Free shipping is available for orders of $100 or more. Free shipping applies to domestic (US) orders only.

I take great care to package each item to prevent any damage in the shipping process, however, accidents in the postal system do happen and I will not be responsible for any damages that were accrued during transit or for any item lost in the postal system.

If you are unsatisfied with your purchase, please contact me within 7 days of receiving your items and I will work with you to get it corrected. Full refunds are available if the item is returned to me in excellent condition.I will not give a refund if item is damaged. Return shipping is the responsibility of the buyer.

Although items are well crafted, they are still handmade and should therefore be treated gently when washing.

Handwash: soak the plushy in some water with detergent for about 10-20 minutes, the scrub gently at the worst spots. When you’re done, make sure to rinse thoroughly, gently wring out the water, then let it air dry.

Spot Clean: Use a a toothbrush with soft bristles to dip into water and detergent and scrub gently at stain. Rinse spot and let air dry.

All items are handmade, so there will be variations in each one and they will vary slightly from the picture shown on the listing.

I like my customers to end up happy. Before leaving negative feedback, please inform me of your dissatisfaction and I will work to get everything resolved if possible

Customer Reviews

Megan O'Neil (Etsy Customer)

Amazing, Amazing, Amazing! My platypus is so soft and adorable, I can’t stop hugging it and staring at its cute features. I will definitely be buying more little animals from Fluffy Buttons. Michelle is an amazing creator and even wrote a little note in my package. Very Impressed <3

Kirstie719 (Etsy Customer)

Beautifully made, shipped quickly, and the seller was charming and polite. I will definitely be ordering here again!

Elbusta (Etsy Customer)

Perfect! arrived on time, This owl is wonderful! and Packaged beautifully. Thanks also for the outstanding customer service and superfast shipping!

Dionna Johnson (Etsy Customer)

Very smooth transaction, quick delivery, the shop owner did well in keeping me updated, and was very friendly. I love this little guy, and I am sure my friend will, too.